Thursday, April 20, 2023

g-f(2)1072 THE BIG PICTURE OF THE DIGITAL AGE (4/20/2023), MIT SMR, A New Way to Manage Customer Portfolios for Maximum Value


g-f Nugget Golden Knowledge (GK)



🤭The “Positive Disruption: Transformation Revolution” has accelerated

🎯Lessons learned, OPPORTUNITY, Alerts, MIT SMR
🎯EXCEPTIONAL “Full Pack Golden Knowledge Container”
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MIT SMR FACTs: 
  • Better-informed decisions on customer relationship conversion, leverage, and defense can drive revenue and lower costs.
  • In their latest research, Selnes and Johnson demonstrate why heavy emphasis on customer lifetime value (CLV) needs to evolve into more balanced consideration of customer portfolio lifetime value (CPLV). They show how better-informed decisions about managing an entire portfolio of customer relationships can lead to lower costs and increased revenue.

A New Way to Manage Customer Portfolios for Maximum Value





REFERENCE



genioux Fact: The two AI assistants, Bard and Bing Chatbot, are brilliant and very helpful.


Bing Chatbot Summary of the article: 

The article "A New Way to Manage Customer Portfolios for Maximum Value" is a webinar by **MIT Sloan Management Review** that discusses how better-informed decisions about managing an entire portfolio of customer relationships can lead to lower costs and increased revenue⁵. The webinar covers the key components and benefits of the CPLV approach, including the value of a “large leaky bucket” of customers⁵. It also explains why customer heterogeneity is important toward balancing CLV and economies of scale — and increasing portfolio value⁵. Finally, it shows how to segment customers by relationship strength, estimate discounted future cash flows and optimize marketing investments⁵.

I hope this helps!

Source: Conversation with Bing, 4/20/2023
(1) A New Way to Manage Customer Portfolios for Maximum Value. https://sloanreview.mit.edu/video/a-new-way-to-manage-customer-portfolios-for-maximum-value/.
(2) Beyond CRM, Customer Portfolio Management Builds Long Term Customer Value. https://bing.com/search?q=A+New+Way+to+Manage+Customer+Portfolios+for+Maximum+Value+summary.
(5) Manage Your Customer Portfolio for Maximum Lifetime Value. https://www.oreilly.com/library/view/manage-your-customer/53863MIT64119/chapter001.xhtml.
(6) A New Way to Manage Customer Portfolios for Maximum Value. https://sloanreview.mit.edu/webinar-a-new-way-to-manage-customer-portfolios-for-maximum-value/.



Bard Summary of the article: 

Sure, here is a short summary of the article:

Businesses can improve customer satisfaction, increase revenue, and reduce costs by managing their customer portfolios for maximum value. This involves segmenting customers based on their value to the business, developing strategies for managing each segment, and using data to inform decisions..



Some relevant characteristics of this "genioux fact"

  • NUGGET KNOWLEDGE
  • Category 2: The Big Picture of the Digital Age
  • [genioux fact deduced or extracted from MIT SMR]
  • This is a “genioux fact fast solution.”
  • Tag Opportunities to those travelling at high speed on GKPath
  • Type of essential knowledge of this “genioux fact”: Essential Analyzed Knowledge (EAK).
  • Type of validity of the "genioux fact". 

    • Inherited from sources + Supported by the knowledge of one or more experts.



References


“genioux facts”: The online programme on "MASTERING THE BIG PICTURE OF THE DIGITAL AGE”, g-f(2)1072, Fernando Machuca, April 20, 2023, Genioux.com Corporation.


ABOUT THE AUTHORS


PhD with awarded honors in computer science in France

Fernando is the director of "genioux facts". He is the entrepreneur, researcher and professor who has a disruptive proposal in The Digital Age to improve the world and reduce poverty + ignorance + violence. A critical piece of the solution puzzle is "genioux facts". The Innovation Value of "genioux facts" is exceptional for individuals, companies and any kind of organization.




The 100 most recent "genioux facts"


  • Some relevant and recent "genioux facts" from the g-f golden knowledge pyramid to master the big picture of the digital age. 
    1. g-f(2)1071 THE BIG PICTURE OF THE DIGITAL AGE (4/20/2023), HBR, The Most Successful Approaches to Leading Organizational Change
    2. g-f(2)1070 THE BIG PICTURE OF THE DIGITAL AGE (4/20/2023), geniouxfacts, Bard and Bing Chatbot wrote stories to teach humanity to trust AI
    3. g-f(2)1069 Nugget "genioux fact" 5, MIT SMR, Making 600 Billion Decisions With AI: Expedia Group’s Rathi Murthy
    4. g-f(2)1068 THE BIG PICTURE OF THE DIGITAL AGE (4/19/2023), MIT SMR + Deloitte, A Workforce Ecosystem Orchestration Framework
    5. g-f(2)1067 Nugget "genioux fact" 4, HBR, Research: Asynchronous Work Can Fuel Creativity
    6. g-f(2)1066 Nugget "genioux fact" 3, MIT SMR, Well-Being Intelligence: A Skill Set for the New World of Work
    7. g-f(2)1065 Nugget "genioux fact" 2, "genioux facts": The moment of AI has arrived
    8. g-f(2)1064 Nugget "genioux fact" 1, Responsible and light-filled leadership of the G-7
    9. g-f(2)1063 THE BIG PICTURE OF THE DIGITAL AGE (4/17/2023), geniouxfacts, The “Positive Disruption: Transformation Revolution” has accelerated
    10. g-f(2)1062 THE BIG PICTURE OF THE DIGITAL AGE (4/16/2023), geniouxfacts, "genioux facts": Knowledge Juices with Different Degrees of Condensation
    11. g-f(2)1061 Two different concepts of the New World: g-f New World (A vision for a future of prosperity for all) and the historical New World
    12. g-f(2)1060 THE BIG PICTURE OF THE DIGITAL AGE (4/15/2023), geniouxfacts, The great short story of Bard about THE g-f foundational fact
    13. g-f(2)1059 THE BIG PICTURE OF THE DIGITAL AGE (4/15/2023), geniouxfacts, The amazing short story of Bing Chat about THE g-f foundational fact
    14. g-f(2)1058 THE BIG PICTURE OF THE DIGITAL AGE (4/15/2023), geniouxfacts, The New World is a land of opportunity, but it is also a land of challenge
    15. g-f(2)1057 THE BIG PICTURE OF THE DIGITAL AGE (4/14/2023), geniouxfacts, 10 Golden Knowledge (GK) Containers in Artificial Intelligence (AI)
    16. g-f(2)1056 THE BIG PICTURE OF THE DIGITAL AGE (4/14/2023), Amazon, AWS announces Amazon Bedrock and multiple generative AI services and capabilities
    17. g-f(2)1055 THE BIG PICTURE OF THE DIGITAL AGE (4/13/2023), geniouxfacts, g-f Responsible Individual Leaders update their paradigms in the New World
    18. g-f(2)1054 THE BIG PICTURE OF THE DIGITAL AGE (4/13/2023), geniouxfacts, The May-June 2023 issue of HBR is a veritable treasure trove of knowledge
    19. g-f(2)1053 THE BIG PICTURE OF THE DIGITAL AGE (4/12/2023), INSEAD, AI as a Force for Good in International Organisations w/ INSEAD faculty Phanish Puranam
    20. g-f(2)1052 THE BIG PICTURE OF THE DIGITAL AGE (4/12/2023), CIO, Three Strategies that Empower Employees
    21. g-f(2)1051 THE BIG PICTURE OF THE DIGITAL AGE (4/11/2023), geniouxfacts, Responsible leaders will shape the future of our world!
    22. g-f(2)1050 THE BIG PICTURE OF THE DIGITAL AGE (4/11/2023), Microsoft, Hybrid Work Is Just Work. Are We Doing It Wrong?
    23. g-f(2)1049 THE BIG PICTURE OF THE DIGITAL AGE (4/10/2023), geniouxfacts, 10 Golden Knowledge (GK) Containers in Artificial Intelligence (AI)
    24. g-f(2)1048 THE BIG PICTURE OF THE DIGITAL AGE (4/9/2023), geniouxfacts, A GK juice to fuel growth in the US and beyond
    25. g-f(2)1047 THE BIG PICTURE OF THE DIGITAL AGE (4/8/2023), geniouxfacts, The “g-f superpower” is a paradigm of the New World
    26. g-f(2)1046 THE BIG PICTURE OF THE DIGITAL AGE (4/7/2023), Microsoft, Edge features to help you stay organized and power your productivity
    27. g-f(2)1045 THE BIG PICTURE OF THE DIGITAL AGE (4/7/2023), WSJ, Google CEO Sundar Pichai Says Search to Include Chat AI
    28. g-f(2)1044 THE BIG PICTURE OF THE DIGITAL AGE (4/6/2023), The HILL, Russia’s transformation into China’s vassal: Has Putin or Xi blundered?
    29. g-f(2)1043 THE BIG PICTURE OF THE DIGITAL AGE (4/6/2023), g-f EGK, JPantsjoha, Thriving in the Exponential Age: How Generative AI will Disrupt Your Professions in the Digital Era
    30. g-f(2)1042 THE BIG PICTURE OF THE DIGITAL AGE (4/5/2023), geniouxfacts, 10 Golden Knowledge (GK) Containers in Artificial Intelligence (AI)
    31. g-f(2)1041 THE BIG PICTURE OF THE DIGITAL AGE (4/5/2023), HAI, Measuring trends in Artificial Intelligence
    32. g-f(2)1040 THE BIG PICTURE OF THE DIGITAL AGE (4/4/2023), g-f EGK, CIO, The big picture of digital transformation (an introduction)
    33. g-f(2)1039 THE BIG PICTURE OF THE DIGITAL AGE (4/4/2023), g-f EGK, Digital-Akademie, Digital Transformation - The Big Picture (Edition 2022)
    34. g-f(2)1038 THE BIG PICTURE OF THE DIGITAL AGE (4/4/2023), geniouxfacts, 10 GK Containers in Digital Transformation
    35. g-f(2)1037 THE BIG PICTURE OF THE DIGITAL AGE (4/3/2023), Bloomberg, Why the AI Economy Might Be Better for Everyone
    36. g-f(2)1036 THE BIG PICTURE OF THE DIGITAL AGE (4/2/2023), DW News, Who will win the race to dominate AI? | Business Beyond
    37. g-f(2)1035 THE BIG PICTURE OF THE DIGITAL AGE (4/2/2023), geniouxfacts, The treasure of the digital age allows you to upgrade your brain to achieve your greatness
    38. g-f(2)1034 THE BIG PICTURE OF THE DIGITAL AGE (4/2/2023), MIT SMR, Job, Career, or Purpose?
    39. g-f(2)1033 THE BIG PICTURE OF THE DIGITAL AGE (3/31/2023), geniouxfacts, The wrong behavior of Xi and his vassal Putin is a great danger to everyone
    40. g-f(2)1032 THE BIG PICTURE OF THE DIGITAL AGE (3/31/2023), HBR, Generative AI Will Enhance — not Erase — Customer Service Jobs
    41. g-f(2)1031 THE BIG PICTURE OF THE DIGITAL AGE (3/31/2023), MIT SMR, How Northwestern Mutual Embraces AI
    42. g-f(2)1030 THE BIG PICTURE OF THE DIGITAL AGE (3/30/2023), Phys.org, How is AI changing the way we write and create?
    43. g-f(2)1029 THE BIG PICTURE OF THE DIGITAL AGE (3/30/2023), HGSE, Big Picture Thinking: How to educate the whole person for an interconnected world
    44. g-f(2)1028 THE BIG PICTURE OF THE DIGITAL AGE (3/29/2023), MITSMR, A One-Stop Data Shop: The Lego Group’s Anders Butzbach Christensen
    45. g-f(2)1027 THE BIG PICTURE OF THE DIGITAL AGE (3/29/2023), Forbes, Leadership In The Age Of AI: How To Build Your AI Literacy
    46. g-f(2)1026 THE BIG PICTURE OF THE DIGITAL AGE (3/29/2023), geniouxfacts, 10 GK Containers in Digital Transformation
    47. g-f(2)1025 THE BIG PICTURE OF THE DIGITAL AGE (3/28/2023), geniouxfacts, 10 Golden Knowledge (GK) Containers in AI
    48. g-f(2)1024 geniouxfacts, THE BIG PICTURE OF THE DIGITAL AGE: The Key Findings of Our Research (03/26/2023)
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    57. g-f(2)1015 THE BIG PICTURE OF THE DIGITAL AGE (3/22/2023), MIT Technology Review, How AI experts are using GPT-4
    58. g-f(2)1014 THE BIG PICTURE OF THE DIGITAL AGE (3/21/2023), geniouxfacts, AI drives cascade of digital transformations!
    59. g-f(2)1013 THE BIG PICTURE OF THE DIGITAL AGE (3/21/2023), Microsoft, Create images with your words – Bing Image Creator comes to the new Bing
    60. g-f(2)1012 THE BIG PICTURE OF THE DIGITAL AGE (3/21/2023), Google, Try Bard and share your feedback
    61. g-f(2)1011 THE BIG PICTURE OF THE DIGITAL AGE (3/21/2023), McKinsey, Generative AI is here: How tools like ChatGPT could change your business
    62. g-f(2)1010 THE BIG PICTURE OF THE DIGITAL AGE (3/21/2023), Forrester, Forrester: Ignoring Generative AI Will Be A Costly Mistake For Enterprises
    63. g-f(2)1009 THE BIG PICTURE OF THE DIGITAL AGE (3/20/2023), For Steve Ballmer, Building An NBA Champion Is Harder Than Running Microsoft But More Fun
    64. g-f(2)1008 THE BIG PICTURE OF THE DIGITAL AGE (3/20/2023), MITSMR, Rethinking Hierarchy
    65. g-f(2)1007 THE BIG PICTURE OF THE DIGITAL AGE (3/20/2023), HBR, Using Technology to Create a Better Customer Experience
    66. g-f(2)1006 THE BIG PICTURE OF THE DIGITAL AGE (3/19/2023), Quanta magazine, The Unpredictable Abilities Emerging From Large AI Models
    67. g-f(2)1005 THE BIG PICTURE OF THE DIGITAL AGE (3/19/2023), Bloomberg, Google Is Making Breakthroughs Much Bigger Than AI
    68. g-f(2)1004 THE BIG PICTURE OF THE DIGITAL AGE (3/18/2023), The g-f New World News (3/17/2023, 2)
    69. g-f(2)1003 Lighthouse of the big picture of the digital age (3/17/2023), Your growth skyrockets with three addends: UAI + AI + PDT
    70. g-f(2)1002 THE BIG PICTURE OF THE DIGITAL AGE (3/16/2023), NYT, Microsoft and Google Unveil A.I. Tools for Businesses
    71. g-f(2)1001 THE BIG PICTURE OF THE DIGITAL AGE (3/16/2023), geniouxfacts, Search engines are fabulous “co-pilots” for looking for GOLDEN KNOWLEDGE
    72. g-f(2)1000 THE BIG PICTURE OF THE DIGITAL AGE (3/15/2023), geniouxfacts, Knowledge is GOLD!
    73. g-f(2)999 THE BIG PICTURE OF THE DIGITAL AGE (3/14/2023), geniouxfacts, Brilliant strategic move by Google making visible an arsenal of benefits with its AI
    74. g-f(2)998 THE BIG PICTURE OF THE DIGITAL AGE (3/14/2023), NYT, 10 Ways GPT-4 Is Impressive but Still Flawed
    75. g-f(2)997 THE BIG PICTURE OF THE DIGITAL AGE (3/14/2023), geniouxfacts, Generative AI will democratize all kinds of content creation
    76. g-f(2)996 THE BIG PICTURE OF THE DIGITAL AGE (3/13/2023), geniouxfacts, Fast valuation of the gold of "The g-f New World News (3/13/2023, 3)"
    77. g-f(2)995 THE BIG PICTURE OF THE DIGITAL AGE (3/13/2023), geniouxfacts, 100 Golden Knowledge Juices From 10 Issues Of "The g-f New World News"
    78. g-f(2)994 THE BIG PICTURE OF THE DIGITAL AGE (3/12/2023), geniouxfacts, Extremely rare gold of "The g-f New World News (2/27/2023, 3)"
    79. g-f(2)993 THE BIG PICTURE OF THE DIGITAL AGE (3/12/2023), geniouxfacts, Fast valuation of the gold of "The g-f New World News (3/8/2023, 2)"
    80. g-f(2)992 THE BIG PICTURE OF THE DIGITAL AGE (3/11/2021), geniouxfacts, Valuing the gold of "The g-f New World News (3/10/2023, 3)"
    81. g-f(2)991 THE NEW WORLD (3/10/2023), geniouxfacts, 10 Golden Knowledge (GK) Containers on Digital Transformation (DT)
    82. g-f(2)990 Lighthouse of the big picture of the digital age (3/10/2023), Your Personal Digital Transformation (PDT) is potentially disruptive!
    83. g-f(2)989 Lighthouse of the big picture of the digital age (3/10/2023), Digital transformation is becoming more potentially disruptive every day
    84. g-f(2)988 Lighthouse of the big picture of the digital age (3/9/2023), The "Positive Disruption: AI Revolution" has accelerated
    85. g-f(2)987 THE NEW WORLD (3/8/2023), WSJ, How Google Became Cautious of AI and Gave Microsoft an Opening
    86. g-f(2)986 Lighthouse of the big picture of the digital age (3/8/2023), The New World is mostly colonized by global tech leaders
    87. g-f(2)985 Lighthouse of the big picture of the digital age (3/8/2023), The fundamental CHALLENGE is to find the right balance between running and transforming!
    88. g-f(2)984 Lighthouse of the big picture of the digital age (3/8/2023), We are in the emerging new age of transformation
    89. g-f(2)983 Lighthouse of the big picture of the digital age (3/6/2023), THE NEW WORLD IS TRANSFORMATION
    90. g-f(2)982 THE g-f NEW WORLD (1/30/2023), geniouxfacts, Classified and unclassified “genioux facts” for a disrupted g-f New World
    91. g-f(2)981 THE NEW WORLD (7/10/2022), geniouxfacts, The story of Xi and Putin is that of two leaders with delusions of grandeur and LOSING STRATEGIES
    92. g-f(2)980 THE NEW WORLD (4/7/2022), geniouxfacts, How Xi or Putin, against all odds, reinvent themselves on the right side of history
    93. g-f(2)979 THE NEW WORLD (3/31/2022), geniouxfacts, Essential Fact 8: The New World Is the Expression of FREEDOM
    94. g-f(2)978 THE NEW WORLD (3/22/2022), Essential Fact 7: To win the transformation game China-Russia proposes TERROR
    95. g-f(2)977 THE NEW WORLD (3/20/2022), geniouxfacts, Essential Fact 6: In the marvelous New World there is no place for terrorism
    96. g-f(2)976 THE NEW WORLD (3/18/2022), geniouxfacts, Essential Fact 5: Disrupted in the New World, could autocratic Chinese rule be reinvented?
    97. g-f(2)975 THE NEW WORLD (3/17/2022), geniouxfacts, Essential Fact 4: Russian and Chinese autocratic governments have been disrupted in the New World
    98. g-f(2)974 THE NEW WORLD (3/16/2022), geniouxfacts, Essential Fact 3: China (Xi Jinping) has destroyed the trust of its best partners
    99. g-f(2)973 THE NEW WORLD (3/15/2022), geniouxfacts, Essential Fact 2: The people of Russia are fabulous, their autocratic rule is a disgrace
    100. g-f(2)972 THE NEW WORLD (3/15/2022), geniouxfacts, Essential Fact 1: The people of China are fabulous, not their autocratic government
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