Wednesday, June 30, 2021

g-f(2)351 The big picture of the digital transformation (6/30/2021), MIT SMR, Why Workplace Hierarchies Matter in Skill Transformation




ULTRA-condensed knowledge


Opportunity, Be mindful of workplace hierarchies to optimize digital transformation, MIT SMR
  • By attending to existing workplace hierarchies during skill transformation, leaders can best ensure that their organizations and employees gain the skills they need to compete amidst rapid digitization and automation.
  • Our new study found that corporate leaders who are engaged in skill transformation need to be mindful of workplace hierarchies during three types of skill transformation: upskilling, reskilling, and “newskilling.”
Lesson learned, Strategies to bolster the success of training initiatives
  • While new research suggests that workplace hierarchies can impede learning efforts, there are strategies to bolster the success of training initiatives. 
Alert, By 2022, 54% of all employees will require significant upskilling
  • By 2022, 54% of all employees will require significant upskilling, according to the World Economic Forum. 
Lesson learned, Upsetting fundamental status hierarchies can impede learning
  • Upsetting fundamental status hierarchies can impede learning, particularly when senior employees perceive that those junior to them are benefiting the most from a workforce transformation.
Lesson learned, Frictions between digital natives at the junior level and their more senior coworkers
  • Frictions between digital natives at the junior level and their more senior coworkers initially led employees to struggle to pick up the skills they needed and slowed digital transformation efforts. 
  • When junior employees benefited more from transformation than did senior employees, this created backlash, especially among more senior employees who saw their status undermined. 
  • But at sites where leaders systematically attended to existing workplace hierarchies during skill transformation, employees were more successful in learning digital, critical thinking, and communication skills.

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Condensed knowledge


The big picture of the digital transformation (6/30/2021)
Opportunity, Be mindful of workplace hierarchies to optimize digital transformation, MIT SMR
  • By attending to existing workplace hierarchies during skill transformation, leaders can best ensure that their organizations and employees gain the skills they need to compete amidst rapid digitization and automation.
  • Our new study found that corporate leaders who are engaged in skill transformation need to be mindful of workplace hierarchies during three types of skill transformation: upskilling, reskilling, and “newskilling.”
Lesson learned, Strategies to bolster the success of training initiatives
  • While new research suggests that workplace hierarchies can impede learning efforts, there are strategies to bolster the success of training initiatives. 
Alert, By 2022, 54% of all employees will require significant upskilling
  • By 2022, 54% of all employees will require significant upskilling, according to the World Economic Forum. 
Lesson learned, Upsetting fundamental status hierarchies can impede learning
  • Upsetting fundamental status hierarchies can impede learning, particularly when senior employees perceive that those junior to them are benefiting the most from a workforce transformation.
Lesson learned, Frictions between digital natives at the junior level and their more senior coworkers
  • Frictions between digital natives at the junior level and their more senior coworkers initially led employees to struggle to pick up the skills they needed and slowed digital transformation efforts. 
  • When junior employees benefited more from transformation than did senior employees, this created backlash, especially among more senior employees who saw their status undermined. 
  • But at sites where leaders systematically attended to existing workplace hierarchies during skill transformation, employees were more successful in learning digital, critical thinking, and communication skills.

Category 2: The Big Picture of the Digital Age

[genioux fact deduced or extracted from MIT SMR]

This is a “genioux fact fast solution.”

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Type of essential knowledge of this “genioux fact”: Essential Analyzed Knowledge (EAK).

Type of validity of the "genioux fact". 

  • Inherited from sources + Supported by the knowledge of one or more experts + Supported by research.


Authors of the genioux fact

Fernando Machuca


References

Why Workplace Hierarchies Matter in Skill Transformation, Katherine C. Kellogg, June 30, 2021, MIT Sloan Management Review, MIT SMR.


About the AUTHORS

Katherine C. Kellogg

Katherine C. Kellogg is the David J. McGrath Jr. Professor of Management and Innovation and a professor of business administration at the MIT Sloan School of Management.

Kate's research focuses on helping organizations implement new technologies, on-the-ground in everyday work, to improve decision making, collaboration among diverse experts, and learning in a time of rapid digital transformation. She shows how organizations can gain user acceptance of new technologies by including users in the technology design process, providing training to give employees the skills they need to work with new technologies, and designing new technologies with employees in mind.

Kate's current projects examine the collaborative implementation of machine learning-based tools for clinical decision support in healthcare organizations and the implementation of online training for frontline healthcare workers.


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