Sunday, June 20, 2021

g-f(2)332 The Big Picture of Business Artificial Intelligence (6/20/2021), IBM, Global Data from IBM Points to AI Growth as Businesses Strive for Resilience


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Opportunity, COVID-19 accelerated how businesses are using automation today
  • 80 percent of companies are already using automation software or plan to use this technology in the next 12 months, and for more than one-in-three organizations, the pandemic influenced their decision to use automation to bolster the productivity of employees, while others found new applications of this technology to make themselves more resilient, such as helping to automate the resolution of IT incidents. 
Alert, Trustworthy and explainable AI is critical to business
  • 91 percent of businesses using AI say their ability to explain how it arrived at a decision is critical. 
  • While global businesses are now acutely aware of the importance of having trustworthy AI, more than half of companies cite significant barriers in getting there including lack of skills, inflexible governance tools, biased data and more.


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The “Global AI Adoption Index 2021,” conducted by Morning Consult on behalf of IBM, revealed that while AI adoption was nearly flat over the last year, momentum is shifting as the need for AI has been accelerated by changing business needs due to the global pandemic. 

Methodology

The polling was conducted online through Morning Consult’s proprietary network of online providers in April 2021. All respondents were required to have significant insight or input into their firm’s IT decision-making.

Representative Sample of Business Decision-makers in 15 Markets
  • 501 in United States
  • 500 in China
  • 500 in India
  • 500 in Singapore
  • 2,500 in European Union countries (UK, Italy, Spain, France, Germany)
  • 1,000 in Latin America (Brazil, Mexico, Colombia, Argentina, Chile, Peru)
  • Conducted online through Morning Consult’s proprietary network of online providers

Opportunity, COVID-19 accelerated how businesses are using automation today
  • 80 percent of companies are already using automation software or plan to use this technology in the next 12 months, and for more than one-in-three organizations, the pandemic influenced their decision to use automation to bolster the productivity of employees, while others found new applications of this technology to make themselves more resilient, such as helping to automate the resolution of IT incidents. 
Alert, Trustworthy and explainable AI is critical to business
  • 91 percent of businesses using AI say their ability to explain how it arrived at a decision is critical. 
  • While global businesses are now acutely aware of the importance of having trustworthy AI, more than half of companies cite significant barriers in getting there including lack of skills, inflexible governance tools, biased data and more.

Category 2: The Big Picture of the Digital Age

[genioux fact deduced or extracted from IBM]

This is a “genioux fact fast solution.”

Tag Multiple updates for those traveling at high speed on GKPath

Type of essential knowledge of this “genioux fact”: Essential Analyzed Knowledge (EAK).

Type of validity of the "genioux fact". 

  • Inherited from sources + Supported by the knowledge of one or more experts + Supported by research.


Authors of the genioux fact

Fernando Machuca


References


Global Data from IBM Points to AI Growth as Businesses Strive for Resilience, Zachery Bishop, May 11, 2021, IBM.

Global AI Adoption Index 2021, New research commissioned by IBM in partnership with Morning Consult, Survey was conducted in April 2021, IBM Watson, May 2021, IBM.


ABOUT THE AUTHORS


Zachery Bishop

Extracted from LinkedIn

External Relations Professional - AI at IBM

About

I am a creative and strategic self-starter who delivers forward-looking results for organizations. A natural at building and sustaining networks, I thrive on connecting ideas, people, and organizations to leverage their collective power and drive communication success.


IBM Watson

Watson is IBM’s AI technology for business, helping organizations to better predict and shape future outcomes, automate complex processes, and optimize employees’ time. Watson has evolved from an IBM Research project, to experimentation, to a scaled, open set of products that run anywhere. With more than 40,000 client engagements, Watson is being applied by leading global brands across a variety of industries to transform how people work. 


Extracted from Wikipedia

Morning Consult

Morning Consult is a global, privately held data intelligence company established in 2014. It was named one of the fastest growing technology companies in North America by Deloitte in both 2018 and 2019 and was valued at more than one billion dollars in June 2021. The company specializes in online survey research technology and has offices in Washington, D.C., New York City, Chicago, and San Francisco.   

Morning Consult provides global survey research tools, data services and news to organizations in business, marketing, economics and politics. The company's proprietary brand tracking platform, Brand Intelligence, tracks over 3,000 companies, products, and individuals across 15 countries by surveying tens of thousands of people every day on each brand it tracks.


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