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The latest MIT SMR-Deloitte survey on the future of the workforce finds that most managers consider employees and external workers — including contractors, service providers, app developers, and gig workers — to be part of their workforce.

This calls for an integrated approach to workforce management and has led some executives to the idea of a workforce ecosystem.
This report explains what workforce ecosystems are, reflects on the trends driving their emergence, discusses their benefits and challenges, and identifies shifts in management practices associated with creating and managing a workforce ecosystem.
Our research to date offers compelling evidence that many of today’s executives expect workforce ecosystems to be a significant part of their futures.

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CONTEXT

The latest MIT SMR-Deloitte survey on the future of the workforce finds that most managers consider employees and external workers — including contractors, service providers, app developers, and gig workers — to be part of their workforce.
- This calls for an integrated approach to workforce management and has led some executives to the idea of a workforce ecosystem.
- This report explains what workforce ecosystems are, reflects on the trends driving their emergence, discusses their benefits and challenges, and identifies shifts in management practices associated with creating and managing a workforce ecosystem.
- Our research to date offers compelling evidence that many of today’s executives expect workforce ecosystems to be a significant part of their futures.
About the Research

In the fall of 2020, MIT Sloan Management Review and Deloitte surveyed 5,118 managers and leaders from around the world to better understand how they approach strategic workforce management issues. Respondents represent 138 countries, more than 29 industries, and organizations of various sizes. More than two-thirds of the respondents were from outside the U.S., and over 30% have personally worked in a contingent (nonpermanent) capacity in the past five years. The sample was drawn from a number of sources, including MIT Sloan Management Review readers, Deloitte’s network of executives, and other interested parties.
Additionally, the research team conducted 27 comprehensive interviews of C-suite executives and other senior leaders from private industry, the public sector, higher education, and government to explore topics such as shifts in perceptions related to workforces; links between these shifts and organizational strategy and culture; and implications for management practices. Finally, the team analyzed the management and strategy research literature on ecosystem dynamics, frameworks, and governance structures.

Category 2: The Big Picture of the Digital Age

[genioux fact deduced or extracted from MIT SMR-Deloitte]

This is a “genioux fact” fast solution.

Type of essential knowledge of this “genioux fact”: Essential Deduced and Extracted Knowledge (EAK).

Type of validity of the "genioux fact".

Inherited from sources + Supported by the knowledge of one or more experts + Supported by research.

Authors of the genioux fact

Fernando Machuca

References

WORKFORCE ECOSYSTEMS, A New Strategic Approach to the Future of Work, Elizabeth J. Altman, Jeff Schwartz, David Kiron, Robin Jones, and Diana Kearns-Manolatos, April 13, 2021, MIT Sloan Management Review and Deloitte, MIT SMR-Deloitte.

The formal reference from MIT SMR

E.J. Altman, J. Schwartz, D. Kiron, R. Jones, and D. Kearns-Manolatos, “Workforce Ecosystems: A New Strategic Approach to the Future of Work,” MIT Sloan Management Review and Deloitte, April 2021.

ABOUT THE AUTHORS

Elizabeth J. Altman (@lizaltman) is an assistant professor of management at the Manning School of Business at the University of Massachusetts Lowell and guest editor for the MIT Sloan Management Review Future of the Workforce Big Ideas research initiative. Altman has been a visiting scholar at the Harvard Business School and visiting professor at the United States Military Academy at West Point. Her research focuses on business ecosystems, platform businesses, strategy, innovation, and organizational change.

Jeff Schwartz (@jl_schwartz), a principal with Deloitte Consulting LLP, is the U.S. leader for the Future of Work and author of Work Disrupted (Wiley, 2021). Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is the global editor of the Deloitte “Global Human Capital Trends” report, which he started in 2011.

David Kiron is editorial director of MIT Sloan Management Review and leads the publication’s Big Ideas program, a content platform examining macro-trends that are transforming the practice of management. He has coedited two books on economics and coauthored more than 30 journal articles and research reports on AI, strategic measurement, performance management, analytics, leadership, digitalization, and sustainability.

Robin Jones is a principal at Deloitte Consulting LLP with more than 20 years of organization and workforce transformation consulting experience. At Deloitte, Jones leads markets and services for Workforce Transformation, where she advises senior executives on strategy and execution of large-scale future-of-work initiatives.

Diana Kearns-Manolatos (@dianakearns) is a senior manager in the Deloitte Center for Integrated Research, where she analyzes market shifts and emerging trends across industries. Her research focuses on cloud and the future of the workforce. Additionally, Kearns-Manolatos draws on almost 15 years of award-winning marketing communications experience to align insights with business strategy.