Showing posts with label Talent Digitization. Show all posts
Showing posts with label Talent Digitization. Show all posts

Saturday, December 5, 2020

g-f(2)25 NASA: The Future of Work




Extra-condensed knowledge 

We live in a time of volatility, complexity, and transition, and it is here to stay. Between technological advancements, demands for re-defined careers and for work–personal life balance, the next decade will see a transformation in the way we work, learn and explore. 
  • The workforce of today and tomorrow desires to continually develop and constantly learn. 
  • Learning over a lifetime is also taking on new meaning. We are living longer and retiring later.
  • NASA developed and recently launched an agencywide internal job listing and candidate selection platform called the Talent Marketplace. 
  • NASA’s Talent Marketplace  aligns with The Future of Work, particularly with Theme 3 (Learning and Developing for a Lifetime) and Theme 4 (Deploying Talent; Mobilizing Careers).


Genioux knowledge fact condensed as an image.



Condensed knowledge

  • Over the past six decades, NASA has attracted relentless adventurers and brilliant explorers who have a passion to explore the unknown for the benefit of humanity. This workforce has achieved the impossible, from the unforgettable feats of the space race and Mars rovers, to building of the International Space Station and the development of new technology that has ushered unparalleled discoveries. As we contemplate the next 60 years, NASA recognizes that today’s environment is significantly different from its past decades of success. 
  • We live in a time of volatility, complexity, and transition, and it is here to stay. Between technological advancements, demands for re-defined careers and for work–personal life balance, the next decade will see a transformation in the way we work, learn and explore. 
    • Sweeping global forces are already reshaping the workplace, the workforce, and work itself. 
    • The nature of work, even in the traditionally slow-changing government environment, is increasingly dynamic. 
    • Projects are multifaceted and interdisciplinary with requirements rapidly emerging in the midst of team-based collaboration in virtual environments. 
  • The shift is not just generational: most people are experiencing an increase in complexity and pace in a world that is more interconnected and dependent than ever before, and their expectations have changed.
  • The uniqueness of the compelling NASA mission, the experience of the existing workforce, and the promise of secure virtual talent marketplaces are the avenues where NASA may begin to uncover new opportunities to recruit top talent.
    • NASA is embracing this change and accepting the challenge to innovate in order to retain, attract, and engage the next generation of talent. 
    • To lead this shift and re-conceptualize the Future of Work, NASA must begin intentionally developing a multidisciplinary talent pipeline, lean-in to a new definition of careers, and amplify the definition of working for NASA to meet the needs of ever-evolving work. 
    • At the same time, the Agency may fully leverage the benefits of skills-based learning and reward the growth and development achievements of interdisciplinary talent and agile teams. 
  • The response to this study is a call to action. Before this study was completed, the Talent Strategy and Engagement Division initiated steps to pursue policy revisions, identify new hiring authorities, create a new people analytics capability, implement an agency-wide talent marketplace and begin the design of an entirely new personnel system. 
    • The Talent Strategy and Engagement Division will remain focused on these bold efforts, while prioritizing initiatives that champion career creation, growth, and mobility based on the results and findings from this study. 
    • Each initiative or program will seek to align with goals to tackle the challenges and seize the opportunities uncovered from this body of work. 
    • The resulting shift will be a tremendous step forward for both NASA and our people: it will provide employees with opportunities to design and grow their own experience, which will help attract and engage a thriving workforce; and it will help our organization identify and more efficiently address critical talents, skills, and capabilities needed across the Agency. 
    • Overall, this approach will require us to become more agile and customer-focused and shift structures from traditional, functional models toward interconnected, flexible teams composed of committed, engaged, and inspired people. 
  • Learning and Developing for a Lifetime. At the intersection of mission, people, and place is NASA’s need to develop and grow all talent at any stage. 
    • Rising life expectancies and an aging global workforce present organizations with unprecedented challenges and untapped opportunities. 
    • Developing ways for people to have meaningful, productive, multi-stage, and multidimensional careers creates new connection points to engage workers at any stage in life. 
    • Such career models geared toward continuous learning, development and growth are mutually beneficial for employees and organizations when aligned to the organizational capabilities necessary to accomplish the work.
    • The workforce of today and tomorrow desires to continually develop and constantly learn. 
    • Learning over a lifetime is also taking on new meaning. We are living longer and retiring later (if at all). 
      • Approximately 74 percent of Americans plan to work past a retirement age of 65, conveying interest in continuing to contribute and remain engaged (Dye, 2017). Recognized as the longevity revolution, increasing life expectancies have tremendous impacts on and implications for organizations. 
      • Companies must account for new models of learning, development, and engagement that foster environments and build communities that care and feed increasingly diverse workforces. 
      • In turn, organizations must rethink the concept of value and performance to align pay and compensation for radically changed value creation from the new normal of lifelong careers.
  • A Marketplace for Talent. NASA’s Future of Work highlights insights, challenges and tangible opportunities for NASA.  Among the identified opportunities are incentivizing employees’ lifelong learning through internal career mobility opportunities, and supporting managers in matching talent to task when the need arises.  
    • To address these identified opportunities, NASA developed and recently launched an agencywide internal job listing and candidate selection platform called the Talent Marketplace. 
    • Through NASA’s Talent Marketplace employees now have access to a wider range of internal career development opportunities at their center and across NASA. 
    • The Talent Marketplace supports managers in matching talent to task.  Managers can identify and create flexible, targeted opportunities based on skills, grade, onsite or remote location and more.  Opportunities in NASA’s Talent Marketplace are currently identified as noncompetitive,  internal details, short-term/part-time assignments, lateral reassignments and leadership development programs.  All competitive opportunities are posted through the federal government’s USAJobs website.
    • NASA’s Talent Marketplace  aligns with The Future of Work, particularly with Theme 3 and Theme 4.
      • Theme 3: Learning and Developing for a Lifetime. NASA’s Talent Marketplace improves the transparency and accessibility for opportunities across the agency.  This means that employees now have access to a wider range of lifetime development opportunities at their center and across NASA.  
      • Theme 4: Deploying Talent; Mobilizing Careers. The Talent Marketplace supports breaking down center barriers and stovepipe operations, and enhances the culture of employee mobility, engagement and innovation required to achieve the NASA mission. Managers can identify and create flexible, targeted opportunities based on skills, grade, onsite or remote location and more. They can select from internal candidates from across the agency and can also use the Talent Marketplace as a resource when discussing development opportunities with employees. 

Category 2: The Big Picture of The Digital Age

[genioux fact extracted from NASA]


Authors of the genioux fact

Fernando Machuca


References


The Future of WorkNick Skytland, October 17, 2019, NASA.

Learning and Developing for a Lifetime, Nick Skytland, December 19, 2018, NASA.

A Marketplace for TalentNick Skytland, October 17, 2019, NASA.


ABOUT THE AUTHORS

NICHOLAS SKYTLAND is an author, consultant, technologist, innovator and triathlete. Nick is an innovative leader who has pioneered new ways of doing business in both government and industry for two decades. He has trained astronauts, designed next-generation spacesuits, developed open source technology, led missional movements, and created some of the largest purpose-driven collaborations in history. He is a gifted communicator and strategic leader who regularly speaks and writes in technical and public spheres. Nick is the co-author of What Comes Next? Shaping the Future in an Ever-Changing World - A Guide for Christian Leaders. His best work is done at the intersection of missional technologists, change makers and explorers.

Nick is currently the Deputy Chief of the Exploration Technology Office at NASA Johnson Space Center where he is focused on helping NASA return to the Moon through technology development, technology transfer and strategic partnerships. Nick is also the cofounder of Quite Uncommon, a strategy and consulting firm that helps ministry leaders navigate an ever-changing world. In this role, he advises organizations on how to navigate the future by developing forward leaning strategies, convening passionate communities and developing missional technology.

Friday, December 4, 2020

g-f(2)24 10 Fundamental Quotes from MIT SMR-Deloitte Research on the Future of the Workforce




Extra-condensed knowledge 

The MIT SMR-Deloitte global executive survey and interviews identify the design of opportunity marketplaces as perhaps the key leadership challenge for organizations seeking to ethically maximize human capital returns.


Genioux knowledge fact condensed as an image.



The “genioux facts” Knowledge Big Picture (g-f KBP) chart


Condensed knowledge

10 Fundamental Quotes from MIT SMR-Deloitte Research on the Future of the Workforce


Quote 1. The MIT SMR-Deloitte global executive survey and interviews identify the design of opportunity marketplaces as perhaps the key leadership challenge for organizations seeking to ethically maximize human capital returns.

Quote 2. To understand the challenges organizations face managing their workforces as they continue to progress in their digital transformations, MIT Sloan Management Review, in collaboration with Deloitte, conducted its ninth annual survey of nearly 3,900 business executives, managers, and analysts from organizations around the world.

Quote 3. The survey, conducted in the fall of 2019, captured insights from individuals in 126 countries and 28 industries at organizations of various sizes. More than two-thirds of the respondents were from outside the U.S.

Quote 4. MIT SMR-Deloitte research about the future of the workforce offers insight both provocative and disturbing.

Quote 5. There is no agreement or consensus around best practice and there is no shared vision about the future role of average or ordinary workers in tomorrow’s digital enterprise. 

Quote 6.  We see a profound disconnect between people’s expectations around the value they contribute and their organization’s willingness and ability to invest in them. 

Quote 7.  A bimodal distribution may be emerging: some organizations seek to make their human resources (even) more transactional and disposable; others are looking hard at how to make better bets on longer-term human capital cultivation and returns.

Quote 8.  We see opportunity marketplaces as systems, digital platforms, and virtual places where organizations provide — and workers find — the opportunities most relevant to their mutual benefit and success. 

Quote 9. In an effective marketplace, the enterprise offers its workers defined options for professional development, mentorship, project participation, and networking, among others. 

Quote 10.  Empowered workers, in turn, can choose to pursue those opportunities they most value. Vibrant, robust, and inclusive opportunity marketplaces strategically align both individual and enterprise aspirations. Investment in greater workforce opportunity is seen — and understood — as an investment in greater workforce value creation.



Category 2: The Big Picture of The Digital Age

[genioux fact extracted from MIT SMR + Deloitte]


Authors of the genioux fact

Fernando Machuca


References


OPPORTUNITY MARKETPLACES, Aligning Workforce Investment and Value Creation in the Digital Enterprise, MICHAEL SCHRAGE, JEFF SCHWARTZ, DAVID KIRON, ROBIN JONES, AND NATASHA BUCKLEY, April 28, 2020, MIT Sloan Management Review in collaboration with Deloitte.


ABOUT THE AUTHORS


Michael Schrage is a research fellow at the MIT Sloan School of Management’s Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Jeff Schwartz, a principal with Deloitte Consulting LLP, is the U.S. leader for the Future of Work and Catalyst Tel Aviv (formerly the Innovation Tech Terminal–ITT). Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is the global editor of the Deloitte “Global Human Capital Trends” report, which he started in 2011.

David Kiron is the editorial director of MIT Sloan Management Review, where he directs the publication’s Big Ideas program, a content platform examining macro-trends that are transforming the practice of management. He has coedited two books on economics and coauthored more than 30 journal articles and research reports on AI, strategic measurement, performance management, analytics, leadership, digitalization, and sustainability.

Robin Jones is a principal at Deloitte Consulting LLP with more than 20 years of organization and workforce transformation consulting experience. At Deloitte, Jones leads markets and services for Workforce Transformation, where she advises senior executives on strategy and execution of large-scale future-of-work initiatives.

Natasha Buckley, Deloitte Services LP, is a senior manager in Deloitte’s Center for Integrated Research, where she analyzes the progress global organizations are making in their digital transformations. Her research focuses on topics such as digital transformation, the future of work, and technology ethics.


CONTRIBUTORS

Siri Anderson, Desiree Barry, Deb Gallagher, Carolyn Ann Geason, Chetan Hebbale, Abha Kulkarni, Michele Lee DeFilippo, Shubham Oza, Janet Parkinson, Saurabh Rijhwani, Negina Rood, Lauren Rosano, Allison Ryder, Brenna Sniderman, and Barbara Spindel

Saturday, November 28, 2020

g-f(2)19 10 Lessons Learned from MIT SMR-Deloitte Research on the Future of the Workforce




Extra-condensed knowledge 

MIT SMR-Deloitte research about the future of the workforce offers insight both provocative and disturbing: 
  • There is no agreement or consensus around best practice and there is no shared vision about the future role of average or ordinary workers in tomorrow’s digital enterprise. 
  • We see a profound disconnect between people’s expectations around the value they contribute and their organization’s willingness and ability to invest in them. 
  • A bimodal distribution may be emerging: some organizations seek to make their human resources (even) more transactional and disposable; others are looking hard at how to make better bets on longer-term human capital cultivation and returns.

Genioux knowledge fact condensed as an image.


The “genioux facts” Knowledge Big Picture (g-f KBP) chart


Condensed knowledge

Context of the MIT SMR-Deloitte research about the future of the workforce

  • The MIT SMR-Deloitte global executive survey and interviews identify the design of opportunity marketplaces as perhaps the key leadership challenge for organizations seeking to ethically maximize human capital returns.
  • To understand the challenges organizations face managing their workforces as they continue to progress in their digital transformations, MIT Sloan Management Review, in collaboration with Deloitte, conducted its ninth annual survey of nearly 3,900 business executives, managers, and analysts from organizations around the world.
  • The survey, conducted in the fall of 2019, captured insights from individuals in 126 countries and 28 industries at organizations of various sizes. More than two-thirds of the respondents were from outside the U.S.


10 Lessons Learned from MIT SMR-Deloitte Research on the Future of the Workforce


Lesson learned 1. Embracing opportunity marketplaces represents a truly fundamental shift in how most organizations can maximize returns on human capital investment.
  • It recognizes the workforce as a uniquely human resource. 
  • It demands a shift in core workforce management practices such as workforce planning and deployment, and performance management and development.

Lesson learned 2. Leaders accustomed to compliance and control should lead through influence and create options for workers in much the same way that companies attract and create options for customers.

Lesson learned 3. Practices that support workers’ growth within the company and the promotion of top talent should be driven by opportunity rather than prescribed career paths. 
  • With this opportunity approach, organizations and their people are better able to recognize that their mutual success depends on ever-smarter investment in themselves and each other.

Lesson learned 4. The return on investment in this new approach will depend substantially on an understanding of and a focus on the human and technical foundations of opportunity marketplaces: workforce behaviors and expectations, management incentives, data and analytics, machine learning and platforms, and apps.

Lesson learned 5. Lesson learned 4 plays a critical role in organizing and refining opportunity, and making it accessible. 

Lesson learned 6. As machines and algorithms become smarter, the options for productive opportunities are likely to increase. 

Lesson learned 7. With the right investments in digital tools, leadership, and culture, opportunity marketplaces become complex and adaptive systems that enable workers across the organization to create more value, impact, and personal meaning.

Lesson learned 8. SCHNEIDER ELECTRIC CREATED AN OPPORTUNITY MARKETPLACE that helps generate revenues by launching technologies that ensure its employees work more efficiently, they remain with Schneider, and their engagement levels go up.
  • The French multinational, founded in 1836 as Schneider & Cie, employs a 135,000-person workforce and has a presence in more than 100 countries (with more employees in the United States than anywhere else). It’s a legacy company, but it was compelled to disrupt legacy personnel practices when analytics revealed that nearly half the employees who left the organization did so because they felt they had no sufficient visibility to future growth opportunities.
  • At Schneider, the hard- and soft-dollar costs of attrition led the company, in 2018, to launch its “open talent market,” which uses AI to match employees with short-term projects, stretch assignments, side gigs, full-time roles, and mentors. As Schneider HR vice president Amy deCastro explains, “We are creating an internal market that wasn’t there before, and it’s a market that employees can take advantage of instead of going out into the external market.” 

Lesson learned 9. Analytics drive the opportunity offerings in Schneider’s internal market, an AI-powered platform created by HR tech startup Gloat.
  • This opportunity marketplace in turn generates a wealth of data for Schneider about its employees’ skills and interests, ensuring explicit and measurable alignment between internal opportunities and Schneider’s broader strategic aspirations. 
  • It also primes employees to fulfill the priority of better meeting and exceeding client expectations.

Lesson learned 10. Importantly, the platform’s analytics aren’t used to dictate career paths but to enable agency and choice: Employees are expected to take the initiative. 
  • “We’ve always told our employees that they own their careers, that they are in the driver’s seat,” Saidy says. 
  • With its opportunity marketplace, Schneider’s workplace culture has become more dynamic and responsive so that employees find it easier to invest in themselves
  • This commitment goes beyond retraining and upskilling: Schneider’s opportunity market can guide talent to projects aligned with their own sense of purpose and goals.

Category 2: The Big Picture of The Digital Age

[genioux fact extracted from MIT SMR + Deloitte]


Authors of the genioux fact

Fernando Machuca


References


OPPORTUNITY MARKETPLACES, Aligning Workforce Investment and Value Creation in the Digital Enterprise, MICHAEL SCHRAGE, JEFF SCHWARTZ, DAVID KIRON, ROBIN JONES, AND NATASHA BUCKLEY, April 28, 2020, MIT Sloan Management Review in collaboration with Deloitte.


ABOUT THE AUTHORS


Michael Schrage is a research fellow at the MIT Sloan School of Management’s Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Jeff Schwartz, a principal with Deloitte Consulting LLP, is the U.S. leader for the Future of Work and Catalyst Tel Aviv (formerly the Innovation Tech Terminal–ITT). Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is the global editor of the Deloitte “Global Human Capital Trends” report, which he started in 2011.

David Kiron is the editorial director of MIT Sloan Management Review, where he directs the publication’s Big Ideas program, a content platform examining macro-trends that are transforming the practice of management. He has coedited two books on economics and coauthored more than 30 journal articles and research reports on AI, strategic measurement, performance management, analytics, leadership, digitalization, and sustainability.

Robin Jones is a principal at Deloitte Consulting LLP with more than 20 years of organization and workforce transformation consulting experience. At Deloitte, Jones leads markets and services for Workforce Transformation, where she advises senior executives on strategy and execution of large-scale future-of-work initiatives.

Natasha Buckley, Deloitte Services LP, is a senior manager in Deloitte’s Center for Integrated Research, where she analyzes the progress global organizations are making in their digital transformations. Her research focuses on topics such as digital transformation, the future of work, and technology ethics.


CONTRIBUTORS

Siri Anderson, Desiree Barry, Deb Gallagher, Carolyn Ann Geason, Chetan Hebbale, Abha Kulkarni, Michele Lee DeFilippo, Shubham Oza, Janet Parkinson, Saurabh Rijhwani, Negina Rood, Lauren Rosano, Allison Ryder, Brenna Sniderman, and Barbara Spindel

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