genioux Fact post by Fernando Machuca, ChatGPT, and Bing Chatbot
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Introduction:
In the rapidly evolving landscape of marketing, the integration of generative AI sparks both excitement and apprehension. Oguz A. Acar's insightful article in HBR addresses the dichotomy surrounding generative AI in marketing, emphasizing the need for a nuanced approach to harness its potential while mitigating inherent risks.
genioux GK Nugget:
"Generative AI, a transformative force in marketing, holds immense potential in customization, creativity, connectivity, and cost reduction. Yet, only 10%–14% of companies consistently leverage its power, prompting Acar to propose a strategic framework for marketers." — Fernando Machuca and ChatGPT
genioux Foundational Fact:
Marketers are presented with a paradigm shift as generative AI demonstrates unprecedented capabilities in customization, exemplified by Carvana's AI-generated "joyrides," creativity surpassing human counterparts, fostering connectivity with consumers, and drastically reducing the cost of cognitive tasks.
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Lighthouse of the Big Picture of the Digital Age |
- McKinsey's survey reveals a mere 10%–14% adoption of generative AI in marketing, questioning why a domain with substantial potential remains underutilized.
- Carvana's success, generating 1.3 million unique AI videos, showcases the transformative potential of customization through generative AI.
- Spotify's AI-driven voice translation and Character.ai's popularity underscore the role of generative AI in breaking language barriers and creating AI-driven personas.
- ChatGPT4's creativity surpasses elite students, while tools like Jasper empower marketers to enhance creativity at scale.
- Coca-Cola's "Masterpiece" ad campaign, driven by generative AI, exemplifies the reimagining of creativity, resulting in an NFT collection's $500,000 value.
- Virgin Voyages' Jen AI campaign illustrates generative AI's role in deepening brand-consumer connections, with a 150% engagement increase.
- Generative AI democratizes marketing processes, turning consumers into designers and influencers, as seen in Coca-Cola's "Create Real Magic" initiative.
- BCG's experiment reveals that consultants working with AI exhibit 12.2% more efficiency and 25.1% faster task completion, emphasizing generative AI's cost-reducing impact.
- WPP's CEO highlights generative AI's potential to bring 10 to 20 times savings in advertising, indicating tangible benefits for marketers.
- The 4Cs of Marketing AI Risks — Confabulation, Consumer Reactance, Copyright, and Cybersecurity — pose challenges, urging a balanced, cautious approach.
Lighthouse of the Big Picture of the Digital Age |
Conclusion:
Acar advocates for a nuanced approach, introducing the DARE Framework — Decompose, Analyze, Realize, Evaluate — to guide marketers in navigating the generative AI transformation. Highlighting the human side of this change, he emphasizes transparent communication and the essential role of a skilled, adaptable team in successfully embracing the boundless potential of generative AI. The article challenges the prevalent hesitancy among executives, presenting a middle ground that acknowledges risks while recognizing the risks of not engaging with generative AI in marketing.
REFERENCE
The GK Article
Oguz A. Acar, A Practical Guide for Marketers Who Want to Use GenAI, Harvard Business Review, December 11, 2023.
Oguz A. Acar
Oguz A. Acar is a distinguished academic and a Chair in Marketing at King's Business School, King's College London¹. He is also a Research Affiliate at the Laboratory for Innovation Science at Harvard University¹⁴, an Expert in Behavioural Sciences and Innovation at the World Economic Forum, and a Fellow of the Royal Society of Arts (RSA)¹. He was recently named one of the World’s Top 40 Business School Professors Under 40¹.
His research focuses on behavioural innovation, drawing on behavioural science to understand the creation, evaluation, and adoption of innovative outputs, be it a novel idea, product, strategy, or technology¹⁴⁵. This research has been published in leading academic journals across different disciplines including marketing, psychology, management, and innovation, as well as in executive-oriented outlets such as the Harvard Business Review¹.
In addition to his academic pursuits, Oguz A. Acar has broad experience in developing and lecturing modules related to marketing and innovation to students and executives¹. He has also worked with various organizations in the forms of executive education, consultancy, and research collaboration¹. Prior to King's, he was an associate professor at Bayes Business School (formerly Cass), and a visiting scholar at Massachusetts Institute of Technology and Stern School of Business (New York University)¹. He completed his PhD from Rotterdam School of Management, Erasmus University¹. He also worked as a marketing professional in FMCG and financial services industries¹. He is an engineer by training¹.
Source: Conversation with Bing, 12/12/2023
(1) Oguz A Acar - King's College London. https://www.kcl.ac.uk/people/oguz-a-acar.
(2) Oguz A. Acar | Laboratory for Innovation Science at Harvard. https://lish.harvard.edu/people/oguz-acar.
(3) Stories by Oguz A. Acar | Scientific American. https://www.scientificamerican.com/author/oguz-a-acar/.
(4) AI Prompt Engineering Isn’t the Future - Harvard Business Review. https://hbr.org/2023/06/ai-prompt-engineering-isnt-the-future.
(5) Oguz A. Acar | Laboratory for Innovation Science at Harvard. https://bing.com/search?q=Oguz+A.+Acar+summary.
(6) AI Promises Humanity One Last Job. Helping AI Help Humanity. https://www.scientificamerican.com/article/ai-promises-humanity-one-last-job-helping-ai-help-humanity/.
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Source: Conversation with Bing, 11/27/2023
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Source: Conversation with Bing, 11/27/2023
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Source: Conversation with Bing, 11/27/2023
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Categorization
Type: Breaking Knowledge, Free Speech
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