Friday, October 20, 2023

g-f(2)1482 70% of Change Initiatives Fail, but Storytelling Can Defy the Odds


genioux Fact post by Fernando MachucaChatGPT and Bing Chatbot

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Lighthouse of the Big Picture of the Digital

Introduction (By Fernando):

"This radiant lighthouse, constructed from the bricks of 'genioux facts,' collectively illuminates the path for humanity's rise into the abundant realm of the g-f New World. It does so through the harmonious collaboration of humans and AI, extracting golden knowledge that propels progress." — Fernando Machuca, Claude, ChatGPT, Bard, and Bing Chatbot

Lighthouse of the Big Picture of the Digital

In the ever-evolving digital landscape, our quest for progress in the g-f New World is guided by this illuminating beacon of GK. This guiding light empowers humanity to grasp and unlock its limitless potential [g-f(2)1 - g-f(2)1481]. Within the confines of this genioux Fact post, I harness the extraordinary capabilities of ChatGPT and Bing Chatbot.


In the ever-evolving landscape of leadership and organizational transformation, crafting a compelling narrative has emerged as a powerful tool to guide change and drive progress. In this Golden Knowledge (GK) journey, we delve into the art of storytelling and its pivotal role in effecting bold change within organizations. Join us as we explore the wisdom shared by Frances X. Frei and Anne Morriss in their illuminating article, "Storytelling That Drives Bold Change," published in the November-December 2023 issue.

Lighthouse of the Big Picture of the Digital

genioux GK Nugget: 

"In a world where up to 70% of organizational change efforts falter, the power of storytelling emerges as a beacon of hope. Your narrative, skillfully crafted and shared, has the potential to transform your organization by shaping attitudes and beliefs, ultimately defining your reality." — Fernando and ChatGPT

genioux Foundational Fact: 

"The leader's mood is quite literally contagious, spreading quickly and inexorably throughout the business." – Daniel Goleman. Leaders' emotions play a vital role in shaping the attitudes and beliefs of their teams, reinforcing the importance of self-awareness and emotional intelligence in the process of change.

The 10 genioux Facts:

Lighthouse of the Big Picture of the Digital

  1. Crafting a Clear and Compelling Narrative: The first step in driving change is to create a narrative that vividly communicates the "why" behind your plans, convincing stakeholders to embrace the future with optimism.
  2. Honoring the Past: Pay homage to the past, acknowledging both the strengths and shortcomings of your organization, which allows people to connect emotionally with the need for change.
  3. Authenticity and Responsibility: Encourage authenticity by admitting to past mistakes, accepting responsibility for them, and genuinely committing to improvement, as demonstrated by Riot Games.
  4. Transparency Breeds Trust: Authenticity builds trust, as exemplified by Domino's Pizza when they candidly addressed customer dissatisfaction in their "Pizza Turnaround" campaign, which led to transformative change.
  5. Rigor and Optimism: Embrace a rigorous approach in your plan, anchored in data and strategic targets. Like Ørsted's "85/15" initiative, set clear goals for change and maintain an optimistic outlook.
  6. Storytelling as Leadership Currency: Take inspiration from leaders like Ursula Burns, who emphasized the importance of storytelling and communicating the better future you envision. Stories matter.
  7. Diverse Storytelling Formats: Utilize various formats for storytelling, including visuals like pamphlets and pocket-sized guides, to ensure that your message resonates with all stakeholders.
  8. The Power of Redundancy: Embrace redundancy in communication to reinforce your message, an approach that helped Alan Mulally revive Ford and moved projects forward faster, as validated by research.
  9. Leverage Emotions: Recognize the emotional impact of your leadership and aim to spread positive emotions that inspire change. Emotions can be both a potent asset and a liability during times of transformation.
  10. Compelling Narratives Defy Odds: While it's often cited that a significant number of organizational change efforts fail, crafting a compelling narrative increases the chances of overcoming these odds, with the story you tell setting the stage for organizational change.

Lighthouse of the Big Picture of the Digital


The journey of driving bold change in organizations hinges on the art of storytelling. By understanding the elements of crafting a clear and compelling narrative, honoring the past, embracing authenticity, and consistently communicating your vision, you can lead transformative change. Storytelling is not just a tool; it's the key to becoming a masterful agent of change.

"Storytelling That Drives Bold Change" by Frances X. Frei and Anne Morriss summary

"Storytelling That Drives Bold Change" is an article by Frances X. Frei and Anne Morriss, published in the November-December 2023 issue of Harvard Business Review¹. The authors present an effective approach to crafting a compelling narrative that can drive organizational change¹.

The article outlines four key steps to crafting such a story:

1. Understand your story so well that you can describe it in simple terms.

2. Honor the past to acknowledge the journey that has led to the present.

3. Articulate a persuasive mandate for change to convince others of the need for change.

4. Lay out a rigorous and optimistic path forward to provide a clear direction for the change¹.

After crafting the story, the next step is to get others behind your story. The authors suggest using emotions to bring the story to life and help drive employees’ commitment to change¹. They also recommend promoting your narrative aggressively, sharing it wherever the opportunity arises—in speeches, interviews, town hall meetings, one-on-ones—and incorporating it into different formats, from videos to images to guidebooks¹.

Source: Conversation with Bing, 10/20/2023

(1) Storytelling That Drives Bold Change - Harvard Business Review.

(2) Management communication - HBR - Harvard Business Review.

Lighthouse of the Big Picture of the Digital


The GK article

Frances X. Frei and Anne Morriss, Storytelling That Drives Bold ChangeFrom the Magazine (November–December 2023).

Frances X. Frei

Frances X. Frei is a Professor of Technology and Operations Management and the course lead for first-year diversity and inclusion studies at Harvard Business School¹. She has worked for Uber and been on the board of directors at WeWork¹. Frei graduated from the University of Pennsylvania, where she earned a bachelor's degree in mathematics¹. She subsequently earned a master's degree in industrial engineering from Pennsylvania State University, and a PhD in Operations and Information Management from the Wharton School of the University of Pennsylvania¹. In April 2023, Frei and her wife, Anne Morriss, launched their first podcast, "Fixable", produced by TED Audio Collective¹.

Anne Morriss 

Anne Morriss is a leadership coach and the Executive Founder of The Leadership Consortium, a first-of-its-kind leadership accelerator that works to help more and varied leaders thrive⁵. Her collaborators have ranged from early-stage tech founders to Fortune 50 executives to public-sector leaders building national competitiveness⁵. She has spent the last twenty years building and leading mission-driven enterprises, serving most recently as CEO and founder of GenePeeks⁵.

Source: Conversation with Bing, 10/20/2023

(1) Frances X. Frei - Wikipedia.

(2) Frances Frei & Anne Morriss - Thinkers50.

(3) Frances X. Frei - Faculty & Research - Harvard Business School.

(4) Frances X. Frei - Biography -

(5) Frances X. Frei - Wikiwand.

(6) Anne Marie Morris - Wikipedia.

(7) Anne Morriss | Speaker | TED.

Type: Bombshell Knowledge, Free Speech

g-f(2)1482: The Juice of Golden Knowledge

GK Juices or Golden Knowledge Elixirs


genioux facts”: The online program on "MASTERING THE BIG PICTURE OF THE DIGITAL AGE”, g-f(2)1482, 
 Fernando Machuca, ChatGPT and Bing ChatbotOctober 20, 2023, Corporation.

Lighthouse of the Big Picture of the Digital

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