g-f(2)2020 Maximizing GenAI: A New Approach for Organizations

 

genioux Fact post by Fernando Machuca and Bing Chatbot (Copilot)

Introduction:

The Harvard Business Review article "Your Organization Isn’t Designed to Work with GenAI" provides a deep dive into organizations' challenges when integrating Generative AI (GenAI) into their workflows. It proposes a new framework for effectively leveraging GenAI.

genioux GK Nugget:

"GenAI should be seen as an assistive agent that gets smarter over time and makes humans smarter, not just a traditional form of automation." — Fernando Machuca and Bing Chatbot (Copilot)

genioux Foundational Fact:

The authors propose a "Design for Dialogue" framework to reimagine processes to mirror the back-and-forth collaboration of human dynamics. This framework aims to create an effective and adaptable human–AI workflow and consists of three primary components: task analysis, interaction protocols, and feedback loops.

10 Most Relevant genioux Facts:

1. Many companies view GenAI as a traditional form of automation.

2. GenAI should be seen as an assistive agent that gets smarter over time.

3. GenAI can make humans smarter.

4. The authors propose a "Design for Dialogue" framework for GenAI integration.

5. The framework aims to mirror the back-and-forth collaboration of human dynamics.

6. The framework aims to create an effective and adaptable human–AI workflow.

7. The framework consists of three primary components: task analysis, interaction protocols, and feedback loops.

8. Despite the known shortcomings of the technology, many organizations are investing heavily in GenAI.

9. The authors argue that having the right data strategy is crucial to support AI and machine-learning tools.

10. The authors believe organizations need to reimagine their processes to effectively leverage GenAI.

Conclusion:

The article emphasizes the need for organizations to shift their perspective on GenAI from a traditional form of automation to an assistive agent that enhances human capabilities. By adopting the "Design for Dialogue" framework, organizations can create more effective and adaptable human–AI workflows, unlocking the full potential of GenAI.

REFERENCE

The g-f GK Article

Paul Baier, David DeLallo, and John J. Sviokla, Your Organization Isn’t Designed to Work with GenAI, Harvard Business Review, February 26, 2024.

Paul Baier

Paul Baier is the CEO and Co-Founder of GAI Insights, an analyst firm dedicated to exploring practical applications of generative AI¹⁴. Here are some key points about him:

• He has a three-decade career as a software entrepreneur, usually focusing on implementing new technology to create breakthrough business value¹.
• Before founding GAI Insights, Paul was VP of Products at Aliaswire, an AI-enabled fintech aimed at facilitating credit card use for small businesses¹.
• He was also SVP of product at First Fuel, an analytics firm that performed sophisticated energy management for commercial properties¹.
• During the COVID Pandemic, Paul was the Director of Path Check, an MIT spin out that created COVID passports for millions of citizens in 12 states and two countries¹.
• He is currently an entrepreneur in residence at Harvard Business School with a focus on helping AI startups and HBS’s AI strategy¹.
• He has served as a judge in the HBS business plan competition for the past two decades¹.
• Paul holds an MBA from Harvard Business School and a BA degree from Kenyon College¹.

Source: Conversation with Bing, 2/28/2024

(1) Paul Baier is the founder and CEO of GAI Insights, a platform dedicated .... https://www.ubs.com/content/dam/assets/wma/us/shared/documents/Paul_Baier_Bio.pdf.

(2) Paul Baier | Substack. https://substack.com/@paulbaier.

(3) Where Should Your Company Start with GenAI? - Harvard Business Review. https://hbr.org/2023/09/where-should-your-company-start-with-genai.

(4) Paul Baier | Generative AI World. https://www.gaiworld.com/paul-baier.

David DeLallo

David DeLallo is an AI analyst for GAI Insights, where his research focuses on human-computer interaction, AI ethics, and the LLM vendor market¹³. Here are some key points about him:

• He has a deep tech expertise and has carved a niche in AI thought leadership over the past decade².
• He has served as an editorial leader and trusted partner for executives at top-tier firms like McKinsey and IBM².
• He continues his work today at his creative content agency, David Loren, while also publishing his own analyses and comics on the fast-moving AI market².
• He is well-known for pushing the boundaries of digital content innovation, writing distinctive AI perspectives, and developing effective marketing strategies that ensure content reaches the right audiences².
• He has a strong commitment to diversity, sustainability, and responsible AI².
• He is a sought-after interviewer at global conferences and also takes his commitments to the stage as a speaker and moderator².
• In his spare time, David plays guitar and cajon at local events, explores the waterways of Connecticut by kayak with his Chihuahua, and travels any chance he can get².

Source: Conversation with Bing, 2/28/2024

(1) Your Organization Isn’t Designed to Work with GenAI. https://hbr.org/2024/02/your-organization-isnt-designed-to-work-with-genai.

(2) David DeLallo is optimistic about using AI to counter climate change .... https://leffcommunications.com/2023/12/06/david-delallo-is-optimistic-about-using-ai-to-counter-climate-change-even-if-what-happens-next-is-anyones-guess/.

(3) David DeLallo - Writer | AI Analyst | Speaker | Content innovator. https://www.daviddelallo.com/.

John J. Sviokla

John J. Sviokla is the Co-Founder of GAI Insights and has been a senior consultant with PwC and Diamond¹²³⁴⁵. He was also on the faculty of Harvard Business School (HBS) for over a decade¹²³⁴⁵. His passion is understanding how the computability of reality changes organizations and competition, and that's what he researches, writes, and speaks about¹²³⁴⁵. His work has been featured in multiple articles on Harvard Business Review¹²³⁴⁵. His contributions to the field of AI, particularly in the context of organizational design and competition, are significant¹²³⁴⁵.

Source: Conversation with Bing, 2/28/2024

(1) Your Organization Isn’t Designed to Work with GenAI. https://hbr.org/2024/02/your-organization-isnt-designed-to-work-with-genai.

(2) Bring Power to the Edge - Harvard Business Review. https://hbr.org/2009/05/bringing-power-to-the-edge.

(3) Where Should Your Company Start with GenAI? - Harvard Business Review. https://hbr.org/2023/09/where-should-your-company-start-with-genai.

(4) Exploiting the Virtual Value Chain - Harvard Business Review. https://hbr.org/1995/11/exploiting-the-virtual-value-chain.

(5) Getting Started with Disruptive Business Design - Harvard Business Review. https://hbr.org/2009/10/getting-started-with-disruptiv.

Copilot's Summary

The article "Your Organization Isn’t Designed to Work with GenAI" from Harvard Business Review discusses the challenges organizations face when trying to derive value from Generative AI (GenAI)¹.

Key points from the article include:

• Many companies view GenAI as a traditional form of automation, which is a fundamental flaw in their approach¹.
• GenAI should be seen as an assistive agent that gets smarter over time and makes humans smarter¹.
• The authors suggest a framework, "Design for Dialogue," to reimagine processes to mirror the back-and-forth collaboration of human dynamics¹.
• This framework aims to create an effective and adaptable human–AI workflow¹.
• The framework consists of three primary components: task analysis, interaction protocols, and feedback loops¹.
• Despite the known shortcomings of the technology, many organizations are investing heavily in GenAI¹.

The article provides insights into how organizations can better integrate GenAI into their workflows and derive more value from it¹.

Source: Conversation with Bing, 2/28/2024

(1) Your Organization Isn’t Designed to Work with GenAI. https://hbr.org/2024/02/your-organization-isnt-designed-to-work-with-genai.

(2) Strategy, Not Technology, Is the Key to Winning with GenAI. https://hbr.org/2023/12/strategy-not-technology-is-the-key-to-winning-with-genai.

(3) Your Organization Isn't Designed to Work with GenAI - store.hbr.org. https://store.hbr.org/product/your-organization-isn-t-designed-to-work-with-genai/H081G8.

(4) Harvard Business Review - Ideas and Advice for Leaders. https://www1.qa.hbr.org/2024/01/4-questions-to-assess-the-trustworthiness-of-your-companys-genai?ab=HP-topics-text-21.

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Categorization

This genioux Fact post is classified as Bombshell Knowledge which means: The game-changer that reshapes your perspective, leaving you exclaiming, "Wow, I had no idea!"

Type: Bombshell Knowledge, Free Speech

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References

“genioux facts”: The online program on "MASTERING THE BIG PICTURE OF THE DIGITAL AGE”, g-f(2)2020, Fernando Machuca and ChatGPT, February 27, 2024, Genioux.com Corporation.

 

The genioux facts program has established a robust foundation of over 2019 Big Picture of the Digital Age posts [g-f(2)1 - g-f(2)2019].

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