Thursday, February 15, 2024

g-f(2)1972 People-Centric AI: Navigating Ingrained Human Hurdles

 


genioux Fact post by Fernando Machuca and Claude


Introduction


Successfully harnessing generative AI's potential requires an acute focus on the cultural and behavioral shifts within workforces posed by transformative technologies versus just their capabilities.



genioux GK Nugget


"The human factor — people and culture — will drive the adoption of AI, or lack thereof." —  Fernando Machuca and Claude



genioux Foundational Fact


Drawing on extensive research, the article outlines seven key lessons for leaders to proactively embrace regarding smoothing generative AI assimilation: boosting ongoing innovation, emphasizing problem-centricity, simplifying change efforts, recognizing intuition's limits, mandating new processes, addressing ethical dimensions early and expecting initial resistance.



Top 10 Relevant genioux Facts




  1. Continuous innovation and learning build organizational resilience and readiness to absorb new technologies like generative AI.
  2. Clearly linking AI deployments to resolving specific pain points and productivity opportunities maximizes adoption.
  3. Prioritizing targeted initiatives and use cases over extensive transformations allows for adjustment.
  4. Inherent cognitive biases negatively influence leaders' ability to steer technological integration objectively.
  5. Despite openness to change abstractly, most struggle to adapt when directly impacted, necessitating sensitivity.
  6. Updated workflows, metrics, and training formally enable modified behavioral patterns at scale.
  7. Vision statements mean little without operational accountability mechanisms to drive progress.
  8. Cross-functional consultation safeguards against narrowly conceived AI applications that introduce new risks.
  9. Proactive governance curbs algorithmic bias and engenders essential public trust in AI systems.
  10. Responsible innovation transcends checking boxes to fundamentally embracing ethical inquiries as learning opportunities.



Conclusion


While interest in AI abounds, successfully unlocking its potential ultimately hinges on managers addressing engrained human challenges through structural and cultural interventions.



REFERENCE

The GK Article


Tomas Chamorro-Premuzic7 Strategies to Get Your Employees On Board with GenAI, Harvard Business ReviewFebruary 15, 2024.



Tomas Chamorro-Premuzic


Tomas Chamorro-Premuzic is an organizational psychologist known for his work in personality profiling, people analytics, talent identification, and the interface between human and artificial intelligence¹. He was born in Argentina and is currently a professor of business psychology at University College London (UCL) and an adjunct professor at Columbia University¹.


Chamorro-Premuzic is the Chief Innovation Officer at ManpowerGroup¹³. He was previously the CEO at Hogan Assessment Systems, a company that provides personality assessment services for corporations¹. In 2019, he founded Deeper Signals, a company that provides modern assessments for employee feedback and hiring¹.


He is also one of the founders of Meta, a company that creates data-driven tools to help corporations identify employees and leaders with entrepreneurial talent¹. He serves as a consultant for both the private and public sectors, with clients including JP Morgan, Goldman Sachs, HSBC, Prudential, Unilever, the British Army, the BBC, Twitter, Spotify, and Harvard’s Entrepreneurial Finance Lab¹.


Chamorro-Premuzic has received several awards for his work, including the Early Career Development Award from The International Society for the Study of Individual Differences in 2009 and the Daniel E. Berlyne Award for Outstanding Research by a Junior Scholar at the 2010 American Psychological Association Awards¹. He was selected by Workforce Management as a 2013 Game Changer¹.


He is the author of the column Mr. Personality, which appears regularly on Psychology Today, and contributes regularly to the Guardian, Fast Company, Management Today, Forbes, and Harvard Business Review¹. He is the author of "Why Do So Many Incompetent Men Become Leaders? (and How to Fix It)", upon which his TEDx talk was based¹..


Source: Conversation with Bing, 2/16/2024

(1) Tomas Chamorro-Premuzic - Wikipedia. https://en.wikipedia.org/wiki/Tomas_Chamorro-Premuzic.

(2) Tomas Chamorro-Premuzic - ManpowerGroup. https://www.manpowergroup.com/en/about/leadership/tomas-chamorro-premuzic.

(3) The Dark Side of Resilience - Harvard Business Review. https://hbr.org/2017/08/the-dark-side-of-resilience.

(4) Today’s Leaders Need Vulnerability, Not Bravado - Harvard Business Review. https://hbr.org/2020/10/todays-leaders-need-vulnerability-not-bravado.

(5) en.wikipedia.org. https://en.wikipedia.org/wiki/Tomas_Chamorro-Premuzic.




Copilot's Summary


The Harvard Business Review article "7 Strategies to Get Your Employees On Board with GenAI" by Tomas Chamorro-Premuzic discusses the importance of human adaptability in the effective deployment of generative AI¹. The article presents seven strategies to improve an organization's ability to adopt GenAI and any novel technology¹:


1. Innovation boosts your organization’s immunity: Encourage innovation to make your organization more adaptable to new technologies.

2. Focus on the problem: Identify the specific problems that GenAI can solve in your organization.

3. Less is more: Avoid overwhelming employees with too much information about the new technology.

4. Intuition is the common enemy: Rely on data and evidence, not intuition, when making decisions about implementing GenAI.

5. Everyone loves change until they have to do it: Recognize that change can be difficult and support employees through the transition.

6. Process eats culture for lunch: Establish clear processes for implementing and using GenAI.

7. Be proactive about ethical concerns: Address ethical issues proactively to build trust with employees¹.


The article emphasizes that the human factor — people and culture — will drive the adoption of AI, or lack thereof¹. Despite the rapid adoption and persistent media hype, generative AI is more of an area of intellectual promise or concern for businesses than an operational reality¹. The author suggests that these strategies can help businesses leverage AI effectively and realize its potential benefits¹.


Source: Conversation with Bing, 2/16/2024

(1) 7 Strategies to Get Your Employees On Board with GenAI. https://hbr.org/2024/02/7-strategies-to-get-your-employees-on-board-with-genai.

(2) Helping Employees Succeed with Generative AI - Harvard Business Review. https://hbr.org/2023/11/helping-employees-succeed-with-generative-ai.

(3) 7 Strategies to Get Your Employees On Board with GenAI - store.hbr.org. https://store.hbr.org/product/7-strategies-to-get-your-employees-on-board-with-genai/H080DE.



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Categorization


This genioux Fact post is classified as Bombshell Knowledge which means: The game-changer that reshapes your perspective, leaving you exclaiming, "Wow, I had no idea!"



Type: Bombshell Knowledge, Free Speech


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References


genioux facts”: The online program on "MASTERING THE BIG PICTURE OF THE DIGITAL AGE”, g-f(2)1972, Fernando Machuca and ClaudeFebruary 15, 2024, Genioux.com Corporation.
 
The genioux facts program has established a robust foundation of over 1971 Big Picture of the Digital Age posts [g-f(2)1 - g-f(2)1971].



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