Friday, October 13, 2023

g-f(2)1450 Top Generative AI Statistics: Adoption, Perceptions and Readiness (By Fernando and Claude)


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This genioux Fact post highlights the most salient statistics from Salesforce's research on the current state of generative AI. The numbers provide insights into usage, attitudes, and organizational preparedness.

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ULTRA-condensed knowledge:

This section contains the pure essence of g-f(2)1450 in the form of a genioux GK Nugget and genioux Foundational Fact.

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genioux GK Nugget: 

"73% of surveyed Indians are using generative AI, compared to 49% of Australians, 45% of Americans, and 29% of British, revealing differing global adoption rates." — Fernando and Claude

genioux Foundational Fact: 

Salesforce research uncovers noteworthy generative AI adoption among general consumers, revealing "super users" who frequently utilize it, while also showing skepticism persists, especially among older demographics. For enterprises, studies expose gaps in responsible use, integration, and skills that require addressing before full deployment.

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Extra-condensed knowledge:

Here we extract the most relevant golden knowledge from from the GK article "Top Generative AI Statistics for 2023" in the form of 10 genioux Facts.

10 genioux Facts:

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  1. 73% of surveyed Indians are using generative AI, versus 49% of Australians, 45% of Americans, and 29% of British.
  2. 65% of generative AI users are Millennials/Gen Z. 70% of Gen Z rely on it for decisions.
  3. 71% of marketers expect generative AI to eliminate busywork so they can focus on strategy.
  4. 53% of salespeople don't know how to get full value from generative AI. 47-49% are unsure of safe and effective use.
  5. Just 24% of service professionals currently use generative AI. 60% don't know how to get full value.
  6. 61% of desk workers use or plan to use generative AI, but 54% worry it is inaccurate and 59% are concerned about bias.
  7. 67% of IT leaders have prioritized generative AI adoption in 18 months, but 65% say they can't justify implementing it yet.
  8. 75% of users want to apply generative AI for workplace automation and communications.
  9. 64% of non-users would use it more if it was more safe/secure.
  10. 70% of non-users don't know enough about generative AI to feel comfortable using it.


While generative AI gains traction among younger demographics, skepticism persists. For business usage, better security, skills, and responsible practices are required before full deployment.

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The GK article

Top Generative AI Statistics for 2023Salesforce, This story was updated in September 2023 to keep it fresh.


From Wikipedia, the free encyclopedia

Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development.

Founded by former Oracle executive Marc Benioff, Salesforce quickly grew into one of the largest companies in the world, making its IPO in 2004. Salesforce's continued growth makes it the first cloud computing company to reach US$1 billion in annual revenue by fiscal year 2009, and the world's largest enterprise software firm by 2022.

Today, Salesforce is one of the largest technology companies in the world, and as of September 19, 2022, is the 61st largest company in the world by market cap with a value of nearly US$153 billion. Salesforce ranked 136th on the most recent edition of the Fortune 500, making US$26.5 billion in 2022. Since 2020, Salesforce has also been a component of the Dow Jones Industrial Average.

Condensed knowledge:

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Generative AI has consumed significant attention recently due to its novel capabilities and impressive outputs. It represents possibly the biggest leap in consumerization of IT since the iPhone, enabling the masses to create content with AI. Business leaders are eager to understand its potential impacts. However, there is also skepticism and fear-mongering against AI advancement. Valid concerns exist, but nuanced analysis of pros/cons is needed rather than one-sided propaganda.

It is important to note that artificial intelligence is not actually in the hands of the masses yet. The most advanced generative AI models remain restricted, with the public interacting only with limited interfaces. Full access would require progress in areas like bias mitigation to be responsible.

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  • Category 2: The Big Picture of the Digital Age
    • The Lighthouse of the Big Picture of the Digital Age
      • The "Positive Disruption: AI Revolution" has accelerated
    • The internal title
      • Top Generative AI Statistics: Adoption, Perceptions and Readiness (By Fernando and Claude)
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Four powerful currents of transformation are converging to reshape our world:

  1. The “Positive Disruption: Transformation Revolution” has accelerated
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  4. The "Negative Disruption: The Disruption of the World Order" was consolidated in 2022


“genioux facts”: The online program on "MASTERING THE BIG PICTURE OF THE DIGITAL AGE”, g-f(2)1450, Fernando Machuca and Claude, October 13, 2023, Corporation.


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