g-f(2)24 10 Fundamental Quotes from MIT SMR-Deloitte Research on the Future of the Workforce

Extra-condensed knowledge 

The MIT SMR-Deloitte global executive survey and interviews identify the design of opportunity marketplaces as perhaps the key leadership challenge for organizations seeking to ethically maximize human capital returns.

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Condensed knowledge

10 Fundamental Quotes from MIT SMR-Deloitte Research on the Future of the Workforce

Quote 1. The MIT SMR-Deloitte global executive survey and interviews identify the design of opportunity marketplaces as perhaps the key leadership challenge for organizations seeking to ethically maximize human capital returns.

Quote 2. To understand the challenges organizations face managing their workforces as they continue to progress in their digital transformations, MIT Sloan Management Review, in collaboration with Deloitte, conducted its ninth annual survey of nearly 3,900 business executives, managers, and analysts from organizations around the world.

Quote 3. The survey, conducted in the fall of 2019, captured insights from individuals in 126 countries and 28 industries at organizations of various sizes. More than two-thirds of the respondents were from outside the U.S.

Quote 4. MIT SMR-Deloitte research about the future of the workforce offers insight both provocative and disturbing.

Quote 5. There is no agreement or consensus around best practice and there is no shared vision about the future role of average or ordinary workers in tomorrow’s digital enterprise. 

Quote 6.  We see a profound disconnect between people’s expectations around the value they contribute and their organization’s willingness and ability to invest in them. 

Quote 7.  A bimodal distribution may be emerging: some organizations seek to make their human resources (even) more transactional and disposable; others are looking hard at how to make better bets on longer-term human capital cultivation and returns.

Quote 8.  We see opportunity marketplaces as systems, digital platforms, and virtual places where organizations provide — and workers find — the opportunities most relevant to their mutual benefit and success. 

Quote 9. In an effective marketplace, the enterprise offers its workers defined options for professional development, mentorship, project participation, and networking, among others. 

Quote 10.  Empowered workers, in turn, can choose to pursue those opportunities they most value. Vibrant, robust, and inclusive opportunity marketplaces strategically align both individual and enterprise aspirations. Investment in greater workforce opportunity is seen — and understood — as an investment in greater workforce value creation.

Category 2: The Big Picture of The Digital Age

[genioux fact extracted from MIT SMR + Deloitte]

Authors of the genioux fact

Fernando Machuca

References

OPPORTUNITY MARKETPLACES, Aligning Workforce Investment and Value Creation in the Digital Enterprise, MICHAEL SCHRAGE, JEFF SCHWARTZ, DAVID KIRON, ROBIN JONES, AND NATASHA BUCKLEY, April 28, 2020, MIT Sloan Management Review in collaboration with Deloitte.

ABOUT THE AUTHORS

Michael Schrage is a research fellow at the MIT Sloan School of Management’s Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Jeff Schwartz, a principal with Deloitte Consulting LLP, is the U.S. leader for the Future of Work and Catalyst Tel Aviv (formerly the Innovation Tech Terminal–ITT). Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is the global editor of the Deloitte “Global Human Capital Trends” report, which he started in 2011.

David Kiron is the editorial director of MIT Sloan Management Review, where he directs the publication’s Big Ideas program, a content platform examining macro-trends that are transforming the practice of management. He has coedited two books on economics and coauthored more than 30 journal articles and research reports on AI, strategic measurement, performance management, analytics, leadership, digitalization, and sustainability.

Robin Jones is a principal at Deloitte Consulting LLP with more than 20 years of organization and workforce transformation consulting experience. At Deloitte, Jones leads markets and services for Workforce Transformation, where she advises senior executives on strategy and execution of large-scale future-of-work initiatives.

Natasha Buckley, Deloitte Services LP, is a senior manager in Deloitte’s Center for Integrated Research, where she analyzes the progress global organizations are making in their digital transformations. Her research focuses on topics such as digital transformation, the future of work, and technology ethics.

CONTRIBUTORS

Siri Anderson, Desiree Barry, Deb Gallagher, Carolyn Ann Geason, Chetan Hebbale, Abha Kulkarni, Michele Lee DeFilippo, Shubham Oza, Janet Parkinson, Saurabh Rijhwani, Negina Rood, Lauren Rosano, Allison Ryder, Brenna Sniderman, and Barbara Spindel